Delivery & Shipping – Mum's Makery

Delivery & Shipping

**Orders are sent on a Monday and Thursday** 

FREE UK SHIPPING

While Free Shipping applies to most of our product there are a few exceptions. The following items incurr a standard parcel rate charge.

Wool | Fluff Tubes | Starter Kits

UK ORDERS

Orders placed before 2pm on a Monday and Thursday are generally shipped same day via Royal Mail or they will be sent on the next posting day.

All orders are sent 1st class and should arrive within 1-3 working days. However, please allow up to 10 working days. After which the package can be considered lost in which case please contact us. 

If packaged exceed the normal carrier weight for royal mail then your order will be sent via courier. This is at no additional cost to you. 

INTERNATIONAL ORDERS

Orders placed before 2pm on a Monday and Thursday are generally shipped same day via Royal Mail or they will be sent on the next posting day.

A tracked international service is now available and can be selected at checkout. You can check the cost of this as you go through checkout without purchasing the order for an exact amount of shipping charge.

Normal delivery is 7-10 working days. However, please allow a further 25 working days (35 working days from date of dispatch). After which the package can be considered lost so please contact us.